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Friday, March 13, 2009

Assistant Pensions Operations Manager / Deputy Operations Manager

Job Type:


Location: Sheffield, Rotherham, Doncaster, Barnsley, Chesterfield, Derbyshire, Nottingham, Nottinghamshire, Worksop, Mansfield, South Yorkshire, West Yorkshire, Huddersfield, Wakefield
Salary: £24k - £30k + benefits
Start Date: ASAP
Duration: Permanent
Reference: 128478-SN-S-1697
Assistant Pensions Operations Manager & Deputy Pensions Operations Manager Location - Sheffield, South Yorkshire Salary - £24k - £30k + benefits Working for a major Blue Chip organisation that provides tailored Pension Scheme Management and Administration Services, these roles offer excellent career progression opportunities. The successful candidates will be highly motivated individuals who are keen to motivate a team and ensure a high level of client and member service is delivered for a number of pension schemes. The positions available would suit a Deputy Assistant Manager looking to progress their career or an existing Assistant Manager looking for a fresh challenge. Skills / experience required; - Strong pension administration experience, preferably with excellent people management skills. - A professional qualification (e.g. ADRP, QPA or equivalent) or actively studying towards one. - Defined Contribution (DC) and Defined Benefits (DB) technical / scheme knowledge and experience. - Strong written and verbal communication skills, and must be comfortable in communicating with colleagues and clients at all levels. Proven experience in a client facing role is essential. - Computer literate with good working knowledge of Microsoft Office, Word and Excel. - A flexible approach to work, with the ability to work to deadlines and adapt to varying demands and workloads. The role; Reporting to the Pension Administration Manager, the key duties of the Assistant / Deputy Manager are: - Delivering a high level of customer service to a range of clients, ensuring service levels are met or exceeded. - Managing a team of administrators, providing support in day to day work and developing them through the appraisal framework. - To understand staff capability and assist their development by agreeing training needs, organising coaching and carrying out regular performance reviews to help staff reach their full potential. - To ensure ISO compliance and both understand and develop understanding in the team of IIP, IIC and TCF standards. - To prepare quarterly administration reports for smaller clients and have involvement in preparatory work for the large client administration reports. This vacancy was placed by Simon Neves on 12 Mar 2009
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